At WSU we design technical support services exclusively for small & amp; big companies in the last 25 years.

Our primary goal is the proper and continuous operation of both your installed equipment, as well as the operating systems / software applications of the enterprise, as well as other applications used by each enterprise for its functionality, as well as the cloud structures you may have for additional services like web sites, eshop, custom applications, email, hosting, backup, ippbx in data center or shared hosting.

Equipment support contracts and / or applications that are used by each company provide early diagnosis services for potential problems with your equipment installation or applications, thereby immediately addressing potential minor problems before they become significant. Personal contact and immediate informing of the business on security issues, ensures the business from risks of data loss critical to the smooth operation of any company, or even leakage of sensitive information.

1. Immediate priority (within a few hours) in service of the business in reporting damage.
2. Frequent visits to the client's facility by appointment, with a view to preventing hardware, software, applications and communications from being audited.
3. Regular remote sessions ( Remote Support ) with the client equipping both the central Servers systems and the terminals, checking the application functionality by checking that they are functioning properly.
4. Preventive security control services of the installation and access control of corporate information.
5. Remote installation security check.
6. Check for a proper Backup / Backup process.
7. Analysis and creation of a virtual crisis scenario to restore the installation in case of severe or uncontrolled damage.
8. Development consulting services - Upgrading of computer infrastructure, equipment, applications and cloud infrastructure with detailed cost and implementation plan.
9. Our technical support services are for a specific time period that you choose. You can renew your support time at any time, ensuring seamless support & proper functionality of your day-to-day business processes.