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Joomla Website Support - Basic Plan

350.00
support-joomla-basic
In stock
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Buy now with 1-click
We fully support your website so that you do not have to worry about its smooth operation and security. We perform frequent checks for new upgrades to your platform or the installed visual / tools available in your eshop.
 
  • Stability

We undertake the full support for the installation of the respective upgrades, but we also carry out extensive checks for the proper functioning of your eshop and its tools, so that you do not face any operational problems.

*We fully record the structure of your website so that we know what applications and tools are installed, which versions of the platform the respective tool supports, so that we know in case of problem the incompatibility with some upgrade with which application manufacturer we contact to find a solution, if not made possible by our specialized staff.

  • Professional Web Hosting
All our packages are accompanied by high standard hosting services. We also offer management of your services through the client panel, email accounts, daily backup and continuous support.

 

  • Daily Backup !

In all our services we have a daily Backup of your applications so that we are able to restore the latest Backup in case of a serious technical problem, thus ensuring the smooth operation of your website until you find the solution to any problem that occurred.

 

  • Immediate response
Our response to requests for support or resolution of any technical problems is as immediate as possible (often within a few minutes), or within a few hours depending on the difficulty of dealing with each technical problem, based on the priority of the requests we have to respond to requests from our customers.
Platform:
Wordpress
Charging cycle:
Yearly
Application upgrades:
Yes, twice a week
Price including VAT:
Prices do not include VAT 24%

Website support details

Website control and cleaning:
No
Website Database Optimization:
Yes
Page Speed Optimization:
Όχι
Website site backup:
Daily
Malware Scanning:
No
Uptime Monitoring:
No
Free web site migration:
Yes
Additional work:
1 hrs / month
Proper operation control:
Yes
Update of articles:
4 / month
Support:
Email support (support system)
Total support:
12 months
Type of support:
Online
Support hours:
Mon - Fri :10: 00 - 18:00
Off-hours support:
Yes 30€ / hr
Support Sat / Sun / Holidays:
No

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