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Technical support E-shop in Prestashop

 We fully support your Prestashop eshop covering all the technical processes needed for the proper and uninterrupted operation of your Prestashop eshop.

We check regularly for new upgrades of Prestashop, the installed Themes / Addons and we plan to install it in hours when there is not much traffic in your eshop.
  • After any upgrade, we thoroughly check your Prestashop eshop for malfunctions to see what's wrong and fix it right away.

  • In case of an upgrade error due to the platform itself or to a theme / addon, we contact the support department accordingly so that any operational problem can be solved immediately.
  • We maintain a daily backup so that we can restore the most recent to make your Prestashop eshop work properly until the solution is found in any malfunction that has occurred since the upgrade.
  • We provide solutions to everyday operational problems in terms of orders, credit cards and general solutions to operational problems due to a tool or the platform itself.
  • Consulting services for product and service promotion, Seo Optimization, Remarketing, Google & Facebook Ads etc.
  • We are by your side to solve any problem presented in your Prestashop eshop, providing specialized technical support services, with small or no additional charges depending on the difficulty of solving each problem.

When you sign up for a specific newsletter, we (WSU.GR) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to admin@wsu.gr.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.