Privacy policy
1. Introduction
1.1 The wsu.gr, hereinafter referred to as the Company, is an Internet site for the sale of products and services created by the "Level Technical Group" company, located at 15, Ano Liosia Kazantzakis, tel. 2152151954. The following terms and conditions will apply to the use of the Company's website, located at https://wsu.gr and the services provided by the Company. By using the website or services, users indicate their full acceptance of the terms and conditions that the Company has or will set in the future.
1.2 If a user or user representative does not agree to these terms and conditions, then he / she must not use the Company's website and services. Users of the Company's services or visitors to the https://wsu.gr website will hereinafter be referred to as the "Customer", regardless of whether they place orders for services or products from the Company.
2. Intellectual property rights
2.1 This website is one of the official services provided by Level Technical Group. All content of the Website, including images, graphics, photographs, drawings, texts, services and products is the intellectual property of the Company and is protected by the relevant provisions of Greek law, European law and international conventions.
2.2 Any copying, distribution, transfer, processing, resale, derivative work or misleading the public about the actual Provider of the Website Content is prohibited. Any reproduction, reproduction, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the Company or any other copyright holder. The names, images, logos, and trademarks that represent the Company or third parties and their products or services are the Company's or third parties' trademarks protected by the relevant trademark laws. Their appearance on the Website should in no way be construed as a transfer or assignment of a license or right to use them.
3. Company Services and Responsibility
3.1 The Customer assures that the material uploaded to the server will be ready and will not require any further processing by the Company to operate. The Company has the right of access to the Client's files, websites and data.
3.2 he Company shall inform by email to the Client how to access his Control Panel and how to publish his records on the Internet, the setting up of his email accounts.
3.3 The Customer agrees that it has the necessary knowledge to build / publish on its Web sites and that the Company is not responsible for imparting or training such Client or other programming knowledge to the Client. The Company is not obliged to provide technical support except as specified herein. The Company could exceptionally, if it so wishes, provide support and advice on matters not related to website hosting (additional Technical Support).
3.4 Any request for additional Technical Support may be rejected by the Company with or without cause. It is at the sole discretion of the Company whether to provide any additional Technical Support and, once made, may be terminated at any time without notice and without any obligation or liability to the Company.
3.5 The Company does not control the content of the information that is passed through its servers network, nor does it guarantee the reliability of any information displayed on the Internet through or because of its services.
3.6 The use of any information provided through the Internet is the responsibility of the user and the Company has no responsibility for the accuracy or quality of such information. The connection speed indicated on the website represents the speed to the central network and not the end-to-end speed.
3.7 The Company is not responsible for any damage caused in the event of unavailability of the network or system and does not warrant that the hosting service will be uninterrupted or error-prone due to the specific nature of the Internet and networks through of whom the information is distributed.
3.8 The Company, under any circumstances and for any reason whatsoever, has no liability whatsoever for any damage arising from the use, availability or unavailability of the services it offers.
3.9 The Company regularly upgrades installed applications that exist on its servers to maintain the highest level of security and to provide the latest versions of Control Panel, php, mysql, ASP.net, perl, zend, ioncube etc. It is the sole obligation of the Client to update its code pages accordingly (the php code, mysql queries, asp etc. of the websites that the Client maintains on the site provided by the Company) so that they are compatible with the Company's servers. The Company is not responsible for any loss, damage and non-material damage arising from these upgrades as well as from the customer's inability or unwillingness to adapt its websites to the up-to-date versions of the various PC applications and languages installed on its servers. Company.
3.10 The Company is not responsible or liable for any loss, damage and non-material damage resulting from the failure to provide services and / or technical support and the Customer hereby undertakes to accept no claims whatsoever.
3.11 The Company regularly backs up Customer files and databases that use hosting services on its servers. The company is not responsible if the backup is out of date or cannot be used. Recovery of files from backup is charged. The Client is required to maintain a backup of their files, databases and e-mails using the Backup tool provided through the Control Panel. For both security reasons and in accordance with clause 4.12, the backup should be stored locally on the Client's computer.
3.12 The Company will work with law enforcement authorities regarding the site, data, e-mails and content of the Client. This may lead the Company to disclose all information provided to the Company, including information located on the Company's servers, records and customer databases.
3.13 The Company is not liable to customers / users for any damage that may result from the execution or non-execution of their order. It also reserves the time to deliver its services in cases of force majeure.
3.14 For each new Hosting Account, the Customer is entitled to request the free transfer of up to two different static or dynamic web pages from the Level Technical Group technical section. A prerequisite is that the shipment request is to be submitted within 15 days of the order being paid. For the transfer of more than 2 websites, the company is entitled to apply additional charges per page.
4. User Responsibility and Unauthorized Use of Servers
4.1 The Customer agrees that it will not use the Company's website, services and servers to:
a.send, publish, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, bibliographic, infringing upon any other's privacy, express racial, ethnic or other discrimination, send, publish, e-mail, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary s rights of others.
(b) causing harm to minors in any way, by sending, publishing, sending by e-mail or transmitting in any other way any content for which you are not permitted to transmit it under the laws or contractual or management relationships (such as internal information, ownership and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements)
(c) sending, publishing, e-mailing, or transmitting by any means any software that contains software viruses or any other codes, files, or programs designed to interrupt, cause harm, damage, or disruptive equipment any computer software or hardware, willful or unintentional infringement of applicable law or its provisions.
a.send, publish, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, bibliographic, infringing upon any other's privacy, express racial, ethnic or other discrimination, send, publish, e-mail, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary s rights of others.
(b) causing harm to minors in any way, by sending, publishing, sending by e-mail or transmitting in any other way any content for which you are not permitted to transmit it under the laws or contractual or management relationships (such as internal information, ownership and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements)
(c) sending, publishing, e-mailing, or transmitting by any means any software that contains software viruses or any other codes, files, or programs designed to interrupt, cause harm, damage, or disruptive equipment any computer software or hardware, willful or unintentional infringement of applicable law or its provisions.
4.2 The Company may disclaim or delete material posted to the licensed server if such material violates any copyright, pornographic, racist or pirated content (hacking, pirate softwares, warez sites). , serial numbers), refers to drug trafficking, attempting to illegally access a computer or violating any other law. In such cases, the Company has the right, without notice, to immediately deactivate the account and access the site without any liability for damages that may be caused to the Customer or to third parties. It then informs the customer to remove the material. In case the client does not comply immediately, the company has the right to completely delete the account.
4.3 The Company follows a very strict spam email policy and may cancel the customer account in case of sending unauthorized / spam mail. An email is spam when it is sent to many recipients who have not requested to receive it. Customer agrees not to send any of the following types of emails: (a) advertising or information, including without limitation commercial advertising, only to those who have explicitly requested such emails from Customer; (b) Annoying emails, either through the language they have written, the frequency they are sent or the size of the messages. (c) chain mails (d) Bulk promotional or informational Email.
Level Technical Group reserves the right to decide whether a customer action is considered "spam", "mail bombing", or "bulk e-mail". A customer using the Company's spamming services will be charged a fee for system administration and recovery costs. The amount is determined solely by the Company.
To protect the servers' IPs from being spammed, Level Technical Group applies a security mechanism to the number of emails users send per hour. At the client's request, this mechanism can, exceptionally, become a bit more flexible, provided that server administrators find that this will not cause problems in the reliable operation of the Emails service.
Level Technical Group reserves the right to decide whether a customer action is considered "spam", "mail bombing", or "bulk e-mail". A customer using the Company's spamming services will be charged a fee for system administration and recovery costs. The amount is determined solely by the Company.
To protect the servers' IPs from being spammed, Level Technical Group applies a security mechanism to the number of emails users send per hour. At the client's request, this mechanism can, exceptionally, become a bit more flexible, provided that server administrators find that this will not cause problems in the reliable operation of the Emails service.
4.4 The resources available on the server are intended exclusively for use within the Company's customer accounts. It is prohibited in any way to make resources available to third party websites in any form, including but not limited to downloading graphics or text from third party websites located on the Company's server, running banner exchange programs, etc.
4.5 It is forbidden to send emails to the server or any message that is sent on an annoying basis to a network directly or indirectly connected to the Company, as well as any attempt to bypass user authentication or security of the host, network or account. Access to information not addressed to the Customer is prohibited. Violating the security of any network, Spawning, Port scans, ping floods, packet spoofing, foraging router information, denial of service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop, viruses, running chat rooms, Internet Relay Chat, IRC bots (such as eggdrop), PhpShell and other similar programs. Any activity, whether it results in loss of information, will be investigated and appropriate action taken.
4.6 Unauthorized background processes or unauthorized background processes that endanger the security of our servers will result in the termination or termination of the Client's account.
4.7 The Customer agrees to design its web pages in such a way as to avoid overloading Level Technical Group Servers, limiting the use of code and applications requiring high processing power. Level Technical Group has the right, in the event that the client's website is to cause hosting services to other clients on the same server, to disable access to the client's site immediately and without notice. Should Level Technical Group take such action, the Customer will be informed as soon as possible and the Level Technical Group will work with the Customer to eliminate the reason for the suspension of services.
4.8 The Client agrees to the following terms:
Do not use equal to or more than 25% of server resources for longer than 90 seconds. This includes any actions that may cause the server to overload including CGI Scripts, PHP Scripts, FTP, HTTP, SMTP load etc. This term does not apply to Dedicated Servers.b.Do not perform any autonomous process on the server. This term does not apply to Dedicated Servers.
c. Do not run damon tools and any kind of executable files that make excessive use of bandwidth, such as IRCD, chat daemon, .exe, .com etc.
d. Do not run any type of Web Spider or Indexer (including Google Cash / AdSpy).
e.Do not run any bit torrent application, track or client. It is forbidden to host or link to any illegal mobile files.
g.Do not engage in any activity related to file-sharing & peer-to-peer networks.
h.Do not run any gaming servers.
i.Do not perform cron tasks & schedule tasks at intervals of less than 15 minutes. This term does not apply to Dedicated Servers.
Don't use Script to invoke any file that is not local. Calling any file or url on a remote server must be reported to the company when it comes to shared hosting packages. The company has the right to ban this without notifying the customer.
k. Do not have a mailbox server size exceeding 250 MB. This term does not apply to Dedicated Servers.
4.9 Databases larger than 300MB are hosted if they do not cause server performance problems or CPU and memory usage is exceeded in each client account, in accordance with clause 4.8.
4.10 The Client shall use the Website exclusively as a conventional Web Site. The use of the Company's services and equipment shall always be in a manner consistent with this Agreement and shall in no way prejudice the operation of the Company's equipment or network. The use of excessive system resources is unacceptable. In the event that the use of the Company's services by the Customer, at the Company's discretion, creates beyond the permissible limits, the Company's equipment and resources are overloaded, the Company may suspend the operation of the account until it is determined and resolved. the cause of overload. The Company reserves the right to neutralize intensive mechanisms that burden the CPU. This term applies to Managed Dedicated Servers.
4.11 The Client understands and agrees that no part of the services provided by Level Technical Group, such as space, email or bandwidth, may be used for backup purposes. The client is under no circumstances allowed to upload, download or store on its site files that are not directly related to what is necessary for the operation of its website. This term applies to Managed Dedicated Servers.
4.12 The Client shall oversee the size of the space occupied by him and the other users of his account on the Company's hard disks, so as not to exceed the limits set. In the event that the space occupied exceeds the limits, the Company will charge the customer for the use of additional resources and reserves the right to delete files to restore the space used to the permitted limits. This term also applies to Managed Dedicated Servers (Dedicated Server support & management).
4.13 It is the client's responsibility to ensure that the code and applications installed on his account are secure and that the directories and files are correct, irrespective of the way the installation was performed. Where possible, the client should put 755 permissions or directories as restrictively as possible. The customer is responsible for all actions taken on his account.
4.14 The client must use a secure password. If the password the customer uses is simple, the account may be suspended until a more secure password is used.
4.15 Dedicated Server Management & Rental : Dedicated Server is hired and managed exclusively by our company and its dedicated staff. As long as the customer retains this service, Dedicated Server is fully managed and supported exclusively by our authorized personnel. In the event of a customer requesting access, only access to the management of his / her web pages / applications is granted and not the full management of the Dedcated Server, with the client signing a company discharge for any damage caused to his / her applications / sites or even and to the Server itself. If the full control of the entire server is requested, the above conditions apply but the client should also be entrusted with the full management of the Dedicated Server wherever he wishes and the transfer of the complete control and to the Datecenter where the respective Dedicated Server is located. .
With the full transfer of Dedicated Server to another company, this company assumes full control and support of the Dedicated Server and any responsibility for the proper functionality and security of the Server and its contents from applications, Web sites, etc. rental cost plus Dedicated Server.
Upon completion of the transfer of the Server to another company it ceases or any liability that our company bears. If the client manages the Server before the expiration of any annual subscription he has paid, the remaining time for payment is automatically transferred to the new company that will be fully managed. There is no refund for this reason.
With the full transfer of Dedicated Server to another company, this company assumes full control and support of the Dedicated Server and any responsibility for the proper functionality and security of the Server and its contents from applications, Web sites, etc. rental cost plus Dedicated Server.
Upon completion of the transfer of the Server to another company it ceases or any liability that our company bears. If the client manages the Server before the expiration of any annual subscription he has paid, the remaining time for payment is automatically transferred to the new company that will be fully managed. There is no refund for this reason.
4.16 The Company has the right to limit the volume of messages sent or received by users in order to maintain the quality of e-mail services to other members and to protect its computer systems. As the owner and / or administrator of the equipment and other resources used to provide the Services, the Company has the right to block electronic communication from other providers on the Internet.
5. Security
5.1 All transactions you make through the Company's websites are governed by International and European Law, which regulates matters related to e-commerce as well as the Consumer Protection Act (Law 2251/1994), which governs matters relating to e-commerce. distance sales. The Company recognizes the importance of personal data security as well as electronic transactions and has taken all necessary measures, with the most advanced and advanced methods, to ensure maximum security. All information related to your personal information is secure and confidential.
5.2 The codes used for authentication are: Username and Password, which provide complete access to Customer's personal information every time you register them. It is possible to change the password as often as the Customer wishes. The customer only has access to the information through the above codes and is solely responsible for keeping his / her confidentiality with third parties. The code used by the Customer should be more than 6 characters, with a combination of letters, numbers and symbols. Should it be lost or leaked, it must immediately notify the Company. The Company is not responsible for the use of the password by an unauthorized person. The Company does not in any way disclose or disclose the personal data and information provided to the Company. The personal data that the Customer makes available to the Company are used exclusively for the execution of the transactions. All information is encrypted and securely stored.
Communication
5.3 The customer must always keep his personal information and all contact details (address, telephone, email) up to date and notify the Company of any changes. The communication and information of the Company to the Customer regarding issues related to his account (upgrades to servers, expiration - account renewal, etc.) are carried out by email or through relevant information pages on the Company's site. The Customer must regularly check the email that has been designated as the primary contact email and the Company's website to be kept informed of matters relating to his account. The contact email does not have to be an email that is stored on our servers.
Trading Privacy
5.4 All information transmitted by the Client / Subscriber of the Company is confidential and the Company has taken all necessary steps to use it only when deemed necessary within the scope of the provided services. Some of the measures taken are the following:
a. Only authorized officials have access to transaction information and only when necessary, eg. for processing applications.
b. The Company does not disclose the details of its customers and their transactions unless it has written authorization from the customer or is required by a court order or other public authority's decision.
c. Where the Company uses third parties to support its systems, it ensures confidentiality.
d. The customer may request any information kept for him or her and correct them if he or she can substantiate an error.
e. For security, the Client should treat all information provided through the service as confidential and confidential and not disclose it to third parties.
g. The Client's email address is used by Level Technical Group to send informative emails-newsletters about the Company and any new offers or discounts provided by it. If the Customer does not wish to receive newsletters of this type, he may be removed from the contact list by clicking on the link at the bottom of each newsletter.
a. Only authorized officials have access to transaction information and only when necessary, eg. for processing applications.
b. The Company does not disclose the details of its customers and their transactions unless it has written authorization from the customer or is required by a court order or other public authority's decision.
c. Where the Company uses third parties to support its systems, it ensures confidentiality.
d. The customer may request any information kept for him or her and correct them if he or she can substantiate an error.
e. For security, the Client should treat all information provided through the service as confidential and confidential and not disclose it to third parties.
g. The Client's email address is used by Level Technical Group to send informative emails-newsletters about the Company and any new offers or discounts provided by it. If the Customer does not wish to receive newsletters of this type, he may be removed from the contact list by clicking on the link at the bottom of each newsletter.
6. Pricing and Termination of Services
Price policy
6.1 The quoted prices of the products are in euro and VAT is not included. The services are paid in advance. The Company reserves the right to change prices without prior notice to the customer. It is understood that the customer always pays the price stated on the relevant pricelists for this product or service at the time of ordering.
6.2 The Company has the right to offer packages or offers that will have more favorable terms or prices than those that existed when the customer originally purchased services from the Company. These price changes and conditions do not affect the existing prices of the parties.
Interruption of Services
6.9 The continuation of services may be terminated by any of the parties without cause. The Company is not obliged to refund the agreed amount for the period remaining from the day of termination until the regular termination of the contract in the event of termination by the Customer or the Service is terminated by the Company in the event of a breach of its terms by the Customer.
6.10 If the Client declares that they do not wish to continue the Services, then the Company discontinues the Client's web site and deletes it from its servers without further notice.
6.11 The Company reserves the right to refuse, terminate or make available its services to the Customer at will, with or without notice, and shall not be liable for impacts, positive or negative, resulting from the termination of a web site site from a server or terminate some other service. Restoring the files to a web hosting account will be charged.
6.12 In the event that the Client has unpaid one or more services in their account, then the Company has the right to suspend, discontinue or delete all of its domains or hosting accounts, or other services, whether paid or not, without the obligation to back up (back up) to the Client.In addition when there are outstanding service arrears that have expired, the company reserves the right to change the codes given to the customer for entry into the Control Panel of its hosting without informing it Hosting services remain active 5 days after their expiration if the customer has not stated in writing or by email that he no longer wishes to continue with our company. to the customer at least 15-20 days before their expiration.If they are not renewed in time then they will expire after 5 days permanently and their return will be charged at an additional cost.
6.13 The Company reserves the right to cancel an account, including files and content, for any reason at any time. Customer agrees to back up all files and databases it hosts to the Company and agrees that the Company shall have no liability for loss of data. The Customer is responsible for backing up his data.
6.14 The Client, if he / she no longer wishes for the services of the Company, should notify by email before the end of the service. In addition, the continuation of services in another Company is solely his responsibility and should be done before their termination.
6.15 In case of late payment, our Services are scheduled to terminate automatically after the subscription expires.
6.16 The Company reserves the right to terminate or make available without notice any service for which the Customer has not paid or has requested a refund after it has been paid. The Athens Courts are responsible for any dispute. Immediate assignment and response services are paid promptly at the end of the work, not on time
repayment gives them the right to discontinue these services and the cost of restoring 50% of their initial costing.
remain unpaid 7 days from date of delivery, automatically stop working.
For their re-operation, the cost is 50% more than their original price. If not paid after 5 working days after the 7-day expiration date, the price for these services will be deleted and renegotiated. Our company reserves the right to terminate any of services you have, until your debt is paid in full.
repayment gives them the right to discontinue these services and the cost of restoring 50% of their initial costing.
remain unpaid 7 days from date of delivery, automatically stop working.
For their re-operation, the cost is 50% more than their original price. If not paid after 5 working days after the 7-day expiration date, the price for these services will be deleted and renegotiated. Our company reserves the right to terminate any of services you have, until your debt is paid in full.
7. Money Back Guarantee
7.1 The Company's virtual server hosting packages are accompanied by a 30 day money back guarantee from the start date of the hosting account, which only applies to new customers and not service renewals. If the new customer is not satisfied with the level of web hosting of the Company, he may within 30 days from the start of his account request the cancellation of the services he has chosen, otherwise he tacitly agrees to continue providing the service and resigns of his right to repay the money paid. In the event of cancellation within 30 days, the customer is reimbursed the amount of his subscription deducting the amount corresponding to the days he used the service. If the subscription amount included additional costs (domain name purchase, SSL purchase, dedicated IP purchase, third party or bank or credit card fees, installation costs, additional services) the subscription amount is refunded to the Client after the above costs have been deducted. No refunds are due after the 30th day of the subscription. The above guarantee applies exclusively to Shared Hosting & Reseller Hosting rental packages.
7.2 Only new account holders are entitled to compensation. For example, if the customer had an account with the Company, canceled and created a new one, they are not entitled to compensation for the last account.
7.3 Manage & rent a Dedicated Server : Dedicated Server is hired and managed exclusively by our company and its dedicated staff. As long as the customer retains this service, Dedicated Server is fully managed and supported exclusively by our authorized personnel. In the event of a customer requesting access, only access to the management of his / her websites / applications is granted and not full management of the Dedcated Server with the client's signed agreement discharging the company from liability for any damage caused to its applications / websites or even on the Server itself.
7.4 Any breach of the terms herein shall be deemed to result in the non-refund of any amount to the Customer and cancellation of its respective service.
8. Renewal of Services
8.1 n case of repayment of the deposit with the bank, the Customer shall pay any fees to the banks and inform the Company of the deposit transaction number and the bank of the bank that made the deposit at least 2 business days before the termination of the subscription. If the customer cannot make the deposit online or if required by the Company, the Customer should send it by FAX on 215 215 1958 or by email to billing@leveltgp.gr & support@leveltgp.gr, stating the deposit receipt clearly in the notification / receipt his details, his domain name and the type of service he pays.
8.2 In any event, the Customer must verify that the Company has received notice of payment of its subscription and has activated / renewed the services for which it paid. In the event that the company cannot verify the balance of payments due to renewal of services (eg due to improper faxing, non-delivery of the email notification to the Company) then the company discontinues the Customer service without any liability for any damages or damage caused by the termination / interruption of its services to the Customer.
9. Limitation of Liability - Insurance - Compensation
9.1 The Company is making significant efforts to ensure that the site https://wsu.gr includes accurate and up-to-date information. However, it is not bound by the accuracy, timeliness and completeness of the content published and therefore bears no liability whatsoever.
9.2 The Client agrees to defend against any litigation, secure, keep away from any risk, all claims, losses, monetary claims and liabilities, the Company and shall cover it against any monetary costs including attorneys' fees; will also cover it from any case or claim for damage, damage or any other cause brought by itself or any third party against the Company or the Customer because of its activities and services or other acts s Customer or contents and information moved through the server of the Company or due to a malfunction of any of our server, with or without the consent of the customer or partner with that person.
9.3 In addition, the Client expressly hereby declares and commits that in the event that any lawsuit, claim, or other litigation or administrative proceeding is brought against the Company and results from an infringement of any kind by a third party, you are required to intervene in the proceedings. or administrative procedure and on the other hand fully indemnify the Company in the event that the latter is obliged to pay compensation or any other expense.
10. Accept Terms of Use
10.1 These Terms and Conditions of Use of the Level Technical Group's services are drawn up in accordance with all the laws of the Greek territory, are governed by Greek law, the laws in force in the European Union and the International Treaties and are interpreted in accordance with its rules. good faith, trading ethics and the social and economic purpose of the right. Should a condition or provision of these terms of use be deemed void or void, such invalidity or cancellation will not affect the validity of the other terms and the parties will make every effort to replace the invalid ones with the aforementioned principles. or voidable terms or conditions, with others reaching as far as possible the contents of the void or void terms or provisions.
10.2 Subscribers of the Company's services must have reached the age of 18 years.
10.3 By using the Level Technical Group websites it is understood that you agree to all the terms and conditions stated on this website and that reading this text is required prior to using our services and submitting any service orders and in addition your consent as and full and unconditional acceptance of the terms stated, expressed, certified and responsibly stated using the presentation and / or mouse click on the link "I have read and agree to the Terms of Use" and in which any other link may result in a service order or use of the Company's web sites, and is considered as your signature herein. In the case of telephone orders or email services, you agree to these terms which you have read before contacting our company.
10.4 The Company provides to the Customer Third Party Software according to the hosting package ordered. The license terms that govern the use of third-party software may differ from the Level Technical Group's terms of use. Customers of the Company are bound by all terms of the licenses associated with third-party software and must accept them. The provision and supply of third party software is not part of the Company's software. The Company cannot provide any support or guarantees regarding the use and functionality of such third-party software.
10.5 The Client agrees that for any dispute arising out of the use of this presentation, the laws of the Greek State shall apply and the Athens Courts shall be competent to resolve them. The Company has the right to modify the Terms of Use of the Service Agreement without notice.
10.6 The terms contained herein supersede any other agreement or negotiation between the Client and the Company, orally, in writing or otherwise, including any statements made by a representative or affiliate of the Company.
11 USE OF DATA
Level Technical Group will not use your mobile number for any commercial purpose. Your use of your data should be governed by the Level Technical Group's Privacy Policy which are:
11.1Level Technical Group (for itself and on behalf of its subsidiaries and affiliates, "Level Technical Group") is committed to respecting and protecting your privacy. We value your trust and want you to understand how it protects, collects, uses and does not disclose the personal information you share with us.
This privacy statement applies to the personal information we receive each time you use Level Technical Group services such as when you visit the Website, use SMS Service, Mobile Payments to process payment-based SMS. We want to ensure that you are aware of our practices for collecting and processing personal information, which is information about a person who may be used to use our services. This privacy statement does not apply to Level Technical Group in accessing and using the sections from our site. The collection, use and disclosure of data and information is governed by the legal agreement between Level Technical Group and the individual user.
This privacy statement applies to the personal information we receive each time you use Level Technical Group services such as when you visit the Website, use SMS Service, Mobile Payments to process payment-based SMS. We want to ensure that you are aware of our practices for collecting and processing personal information, which is information about a person who may be used to use our services. This privacy statement does not apply to Level Technical Group in accessing and using the sections from our site. The collection, use and disclosure of data and information is governed by the legal agreement between Level Technical Group and the individual user.
11.2 What we collect. We collect personal information for transaction processing when you use the Level Technical Group Service, service provider and business management. The kind of personal information we collect when you use the Service may include contact information, such as your mobile number, provider, country, billing amount, and user information or any other information that you may collect with your consent or as permitted or required by law.
11.3 How to use it. We use personal information in a number of ways, such as to complete your transaction, we manage any problems that may arise during the transaction, to better understand and manage our ongoing relationship with you, to ensure good service, the prevention of fraud and abuse, for the purpose of controlling and managing risks and otherwise, with your consent or as permitted or required by law.
11.4 Level Technical Group may store personal information in databases for the purposes of managing our business, including our continued relationship with you, for market research, and only with your consent, for the purposes of direct marketing. As permitted by applicable law, it may merge personal information with the public or other information obtained from trusted suppliers to update your contact information or enhance demographic profiles.
11.5 We will keep your information for at least 5 years or as necessary to comply with our legal obligations and dispute resolution. If you would like us to ask you to remove your information from our systems and we no longer provide you with our services, you can contact us. Level Technical Group will not sell, rent, or rent your personal information. We may share all information, as described above, with our affiliates and agents regarding the goods and services for the smooth running of our services, the uses described in the "How to Use" and other purposes as permitted or required by law.
11.6 In particular, your use of your Personal Information for marketing purposes by Level Technical Group or our agents is always with your consent and in accordance with applicable law regarding customer consent. Disclosures permitted or required by law may include cooperation with state investigations, fraud prevention and detection, as well as responses to a court order or summons.
Level Technical Group is bound by appropriate data protection obligations. Our dealers and partners can be outside the European Economic Area. Level Technical Group may disclose some or all of the personal information to merchants and service providers for the purpose of processing transactions upon request, improving the user experience or performing business support functions on our behalf.
11.7 Our agreements with service providers will contain privacy provisions and restrictions on the use of this information for any other purpose. If Level Technical Group is involved in a merger, acquisition or any form of sale of part or all of its assets, we may disclose personal information to third parties in connection with the valuation of transactions. Surviving the company, or the acquiring company in the event of the sale of assets, will have access to the personal information that will continue to be subject to this privacy statement.
11.4 Level Technical Group may store personal information in databases for the purposes of managing our business, including our continued relationship with you, for market research, and only with your consent, for the purposes of direct marketing. As permitted by applicable law, it may merge personal information with the public or other information obtained from trusted suppliers to update your contact information or enhance demographic profiles.
11.5 We will keep your information for at least 5 years or as necessary to comply with our legal obligations and dispute resolution. If you would like us to ask you to remove your information from our systems and we no longer provide you with our services, you can contact us. Level Technical Group will not sell, rent, or rent your personal information. We may share all information, as described above, with our affiliates and agents regarding the goods and services for the smooth running of our services, the uses described in the "How to Use" and other purposes as permitted or required by law.
11.6 In particular, your use of your Personal Information for marketing purposes by Level Technical Group or our agents is always with your consent and in accordance with applicable law regarding customer consent. Disclosures permitted or required by law may include cooperation with state investigations, fraud prevention and detection, as well as responses to a court order or summons.
Level Technical Group is bound by appropriate data protection obligations. Our dealers and partners can be outside the European Economic Area. Level Technical Group may disclose some or all of the personal information to merchants and service providers for the purpose of processing transactions upon request, improving the user experience or performing business support functions on our behalf.
11.7 Our agreements with service providers will contain privacy provisions and restrictions on the use of this information for any other purpose. If Level Technical Group is involved in a merger, acquisition or any form of sale of part or all of its assets, we may disclose personal information to third parties in connection with the valuation of transactions. Surviving the company, or the acquiring company in the event of the sale of assets, will have access to the personal information that will continue to be subject to this privacy statement.
11.8 Option. Level Technical Group will not use you to share your personal information in ways that are incompatible with those described above without providing you with an option. You should at the end of any exchange of personally identifiable or consensual information as described above. However, to the extent that applicable law requires explicit consent or "verification" for the collection and use of personal information, Level Technical Group will maintain the procedures for obtaining it and this information is collected by explicit consent. Your mobile number should not be used for the immediate purchase of Level Technical Group Services unless the potential use is approved and you are given this option.
11.9 Accuracy and access: Level Technical Group is committed to ensuring that the information we have obtained and used for you is accurate for its intended purpose. You may contact us at any time, review, update, delete (for future use) your personally identifiable information held by Level Technical Group. We will respond to your request within thirty (30) days of submission. You can help us maintain accurate records by informing us of any changes or modifications to your personal information.
11.10 Security Data: Uses physical, electronic and procedural security measures to protect against the loss, misuse and alteration of information under our control. Level Technical Group offers advanced practices and security measures to protect and safeguard the personal information we collect. Access to personal information is restricted to users, employees and service providers who must access such information as described in this privacy statement.
11.11 Level Technical Group obliges service providers to comply with the rules on the security, collection, use and sharing of personal information, and to comply with applicable law. We make every reasonable effort to ensure the security of our systems. Notwithstanding our efforts, we cannot guarantee that personal information that cannot be accessed, disclosed, altered or destroyed by breach of our administrative, management and technical guarantees. When you enter sensitive information such as your mobile number, we have encrypted the information using Secure Layer Technology (SSL). If the Level Technical Group Service detects a security breach, it may attempt to notify you electronically so that it can take appropriate safeguards. By using the Service, you agree that Level Technical Group may communicate with you electronically or via the Short Message Service (SMS). In the Level Technical Group you can post a notice about the site should a security breach occur.
11.11 Level Technical Group obliges service providers to comply with the rules on the security, collection, use and sharing of personal information, and to comply with applicable law. We make every reasonable effort to ensure the security of our systems. Notwithstanding our efforts, we cannot guarantee that personal information that cannot be accessed, disclosed, altered or destroyed by breach of our administrative, management and technical guarantees. When you enter sensitive information such as your mobile number, we have encrypted the information using Secure Layer Technology (SSL). If the Level Technical Group Service detects a security breach, it may attempt to notify you electronically so that it can take appropriate safeguards. By using the Service, you agree that Level Technical Group may communicate with you electronically or via the Short Message Service (SMS). In the Level Technical Group you can post a notice about the site should a security breach occur.
11.12 Prevention of identity theft. Level Technical Group is dedicated to protecting your personal information. We will never request a personal information request from you via fax or e-mail. Please do not send confidential personal information, such as Social Security numbers, identification numbers, or account numbers to Level Technical Group via an unsecured email. You can send confidential information to Level Technical Group by mail, phone or contact us. Do not be misled by emails that appear to be from us requesting personal information.
11.13 Browsing. As you browse our websites, we automatically collect some technical information about your visit. Examples of this standard type of information include the type of Internet browser you use, your IP address, browser headers, the files you requested, and the domain name and country from which you request information. We use this type of technical information to make our website work better, to better understand how visitors use our website, and to improve the website, its content and the ability to meet your needs. As part of our efforts to protect our customers from fraud, this information is also used to help control the authenticity of access to the site.
11.14 Cookies. Some of our websites may contain cookies, or data sent to your web browser and stored on your computer. The purpose of these cookies is to enable our server to recognize you as a Level Technical Group customer if you return to the site using the same computer and browser. If you do not wish to receive such cookies, you can usually set your web browser to not accept cookies or notify you when a cookie is sent to you. You are free to decline cookies if your web browser allows, but you may not be able to use all of the features and functionality of our websites. Level Technical Group does not link the information we store in cookies to any personal information you submit.
11.15 hird-Party Personal Data Protection Practices: Level Technical Group is not responsible for the content or information practices used by other websites linked to or from our site or that use the Level Technical Group Service. In most cases where links are provided, they provide pointers to information about services that may be useful to users. These sites provide mobile payment services using the Level Technical Group Service, governed by their own privacy statements. We encourage you to read the privacy statement of these other sites before providing them with personal information.
11.16 Third Party Cookies. Our use of cookies by our partners, merchants and service providers is not covered by our privacy statement. We do not have access to or control over these cookies. Our affiliates, merchants and service providers may use identification cookies to make it easier for you to browse our site.
Use by children: Level Technical Group does not collect personal information from children under the age of 13 without the consent of the parent or guardian. Change to the Privacy Statement.
At Level Technical Group, your confidence is one of our most important assets. It will continually work to protect the privacy of our customers and will constantly review our privacy policy. The site will always contain the most recent privacy statement. If we decide to change our privacy practices, we will post changes to this privacy statement for the site so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please read it frequently. By continuing to use the Level Technical Group Service, you indicate that you fully agree to the changes to this Privacy Statement.
For more information or if you have questions.
If you have more questions about our privacy statement or how your personal information is used, you can contact us.
Use by children: Level Technical Group does not collect personal information from children under the age of 13 without the consent of the parent or guardian. Change to the Privacy Statement.
At Level Technical Group, your confidence is one of our most important assets. It will continually work to protect the privacy of our customers and will constantly review our privacy policy. The site will always contain the most recent privacy statement. If we decide to change our privacy practices, we will post changes to this privacy statement for the site so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please read it frequently. By continuing to use the Level Technical Group Service, you indicate that you fully agree to the changes to this Privacy Statement.
For more information or if you have questions.
If you have more questions about our privacy statement or how your personal information is used, you can contact us.
12. SERVICES OF LEVEL TECHNICAL GROUP
Level Technical Group services allow you to use your mobile number to purchase content, eligible goods and / or services from third party publishers ("professionals") on a transaction or subscription basis. Level Technical Group provides proprietary clearing, pricing and settlement services through its proprietary platforms. Except for the limited role played by Level Technical Group in processing payments, we do not engage in any transactions between you, or any other user, or any professional. Level Technical Group is not a bank, a financing company.
13.1. FRAUD
Level Technical Group services can only be used for the purposes of dealing with authorized affiliates and not for any fraudulent acts. If you feel your mobile device has been used unauthorized, fraudulently or illegally, please contact us. At the discretion of Level Technical Group, any information provided by you in relation to fraud or unlawful conduct may be passed on to any competent authority.
Privacy and Security Policy
Clarifications on the processing of personal data
(as Managing and Performing the Processing, in accordance with EU General Data Regulation 2016/679)
- 1. Why will the Company process the Personal Data (IFRS) and the Special Category of Personal Data (IFRS) of the Client? By purchasing services / products provided by the Client through the Company's website, it states that the Company wants to take over for the sake of completing a task or mediating between the Customer and a third party for the completion of a task in its capacity as the Internet service provider. The Company, based on the information / data stated by the Customer on its website / order form, should classify it into a homogeneous category and calculate, based on its statements, the appropriate product / service proportional to the Customer. If this is the case, it is necessary for the Customer to indicate the specific IFRSs and / or IFRSs listed in the relevant fields of the order form. These elements are objectively essential to the fulfillment of the purpose and function of the service provided. Proper and complete information on the information requested by the Company constitutes an obligation of the Customer by law. It is possible that inaccurate or incomplete information is provided about the information requested by the Company to establish the right to request the Company even to cancel or terminate the provided service at any time. As long as the service contract remains in force, the Company will process Customer data necessary for its operation, subject to the express consent of the Customer at this stage through the service / product ordering or at any later stage.
- 2. What kind of processing of my data will the Company perform? After the Customer has made a product / service order filled in all fields, the Company will proceed, for the reasons stated above, to any transaction or series of data processing operations. of the Client and with the help of automated means such as collection, registration, organization, correction, storage, customization, modification, retrieval, information search. The Company uses automated means to complete the order and provide the service. Through these automated tools, the Company can make decisions more quickly, with greater accuracy, transparency, and consistency. However, in these cases, regular inspections are carried out by relevant Company employees. The Company often performs legal protection in the interests of legal interests. audits, a means of certified automated means, to prevent fraud against it. Specifically, the following sub-processes are performed for the purpose of complying with the provisions th European and Greek legislation:
- controls (and automated) to prevent the use of products for money laundering and / or terrorist financing purposes.
audits are carried out and data and data are sent for the purpose of compliance of the Company with the administrative cooperation of the Member States of the European Union in the field of taxation. - audits are carried out and data and data are sent for the purpose of complying with the multilateral Competent Authorities Agreement for the automatic exchange of financial account information.
- audits are carried out and data and data are sent for the purpose of complying with the multilateral Competent Authorities Agreement for the automatic exchange of financial account information.
- controls (and automated) to prevent the use of products for money laundering and / or terrorist financing purposes.
- 3. How long will the Company keep the Client's data in record? The Company will keep the Client's data for as long as the contractual relationship between them is maintained, both in hard copy and electronically. In the event that, for any reason, the Company discontinues, it will retain them for as long as it is necessary until the limitation period of any relevant claims expires. However, in any event the Company will keep the information for a period of up to one (1) year from the end of its cooperation with each other.
- 4. What rights does the Client have in relation to the processing of his data? The Client may, where appropriate, exercise the following rights: the right of access (to know what data we process, why and to whom it is addressed); correction (to correct any data deficiencies or inaccuracies), deletion (right to be forgotten) (deletion from the Company's records, but no longer necessary to process them), limitation of processing (in case of inaccuracy K. p.), portability (to obtain the Customer data in a structured and commonly used format).These rights are exercised at no cost to the Customer, by sending a related letter or e-mail to the Data Protection Officer, unless they are frequently repeated and because of the volume of administrative costs incurred by the Company, whereupon the Customer will incur the related costs. If the Client exercises any of these rights, the Company will take all possible measures to satisfy the Client's request within thirty (30) days of receipt of such request, after informing the Company either of its satisfaction or the objective reasons that impede its satisfaction. In addition, the Customer may at any time oppose the elaboration of its IFRS and IFRS for the purposes of the service contract, without its consent. However, this will result in the termination of the Client's contract and the Company's failure to provide services, as (according to the foregoing) no service operates without the processing of the client's IFRS and / or IFRS (data subject).
- 5. How to Ensure Customer Data Security Data security is an absolute commitment for the Company. To achieve this, all modern and appropriate processing techniques (encryption, anonymization, etc.) and organizational measures are applied, the response of which the Company controls at regular intervals.
- 6. Where will the data be transmitted? Customer data will be transmitted to sections of the Company responsible for completing the service provided and for its smooth and smooth operation. Indicative information is provided by the technical support department, the legal department, the accounting office, etc. Customer data may also be transmitted and made available by legal and / or natural persons with whom the Company from time to time maintains contracts for proper provision of services. Also, the data, in the context of the operation of the Client's insurance contract, may be transmitted to various services, public authorities, etc. However, in this case, these legal and / or natural persons will process the Customer's personal data solely for the purpose of providing services to the Company and not for their own benefit, acting as the executor of the processing. In each transmission the Company always receives every step to ensure that the data transmitted is always the least necessary and that the conditions for legal and fair processing are always met.
- 7. Will the Company process Customer data for commercial purposes? For the duration of the processing described above, the Company may only process your IFRSs (but not those of the IFRIC). The Customer may at any time object to this processing of its data (for commercial purposes) by sending a request to the Data Protection Officer. In this case, Customer data will no longer be processed for commercial purposes.
Any complaint regarding the processing of your data can be addressed to the Data Protection Officer of the Company: tel: 2152151954, email: info@leveltgp.gr Customer always reserves the right to address the competent authorities, where it may make the relevant complaints. For Greece: Personal Data Protection Authority (Kifissias 1-3, Τ.К. 115 23, Athens), or online (www.dpa.gr).
Additional Clarification on Cookies
1. What are cookies and why is the Company using them?
The use of cookies makes it easy for the website to remember information about the Client's visit, gathering useful information about the Client's search preferences. Thus, the search experience will be improved.
In addition, cookies help the Company to see the performance and traffic of its website, improving its presentation and content, in accordance with its visitors' preferences.
2. ΠWhich cookies are used?
Some or all of the cookies described below may be stored in your browser. Client can view and manage cookies in the browser (however mobile browsers may not provide this visibility).3. Of the different types of cookies available, the Company uses the following:
Absolutely necessary:
he technically necessary cookies are essential for the proper functioning of the site, allowing the Client to browse and use its features. These cookies do not identify the Client's individual identity. Without these cookies, the Company cannot provide effective operation of its website.In addition, these cookies allow the site to remember Customer choices such as font size, or if it has responded to a Company survey to provide improved and personalized features.
4. If the Customer does not wish to use cookies.
he Customer can enable, disable or even completely clear cookies through the setting options in the browser he uses. However, after that some parts of the site may not function properly.
Confidentiality Policy
The Company takes care of the security, reliability and respect of the Customer. The protection of the privacy of Customers' personal data is particularly important. For this reason, the Company is aware of the following:
- 1. The Company's website is a public communication system that provides information and services online. Visitors / Customers may visit the Company's website and be informed of new products and services offered, important announcements, new jobs and use any service without providing any information.
- 2. In the event that the processing of a transaction through the Website requires the collection of Client's personal information, the following shall apply in any event: The Company if it maintains a record and processes any Client's personal data solely for the purpose of supporting, promoting and executing the transaction with the Customer as well as providing high quality services. Client information is protected by strict confidentiality criteria and is not transmitted to any affiliate.
- 3. T
The site program is designed to ensure the highest level of security and trust. All information contained in requests submitted through the Website and related to the payment of any service the Customer chooses is secure and confidential. Only authorized employees, who are trained in handling Customer Information, will have access to this information and only when necessary to satisfy Customer requests.
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